SMS and chat
Keep the conversation going in the channel people prefer
Plenty of leads would rather text than talk. RingIris lets your team text from the same numbers you track, automate follow-ups and run web chat, with every message attached to the contact's source and history.
What it does
Two-way texting
Send and receive texts from tracking numbers in a shared inbox, with templates and assignment so nothing slips.
Automated follow-up
Text a missed caller back, confirm a form submission, or send a reminder automatically based on rules you set.
Web chat
Live chat on your site, with an AI option for after hours, attributed to the visitor's source like any call.
Messaging features
Included in the RingIris platform and configured with you during onboarding.
- SMS and MMS from local and toll-free numbers
- Scheduled and bulk messaging to opted-in contacts
- Missed-call text-back
- Text tracking and attribution
- Web chat with an AI option
- Messaging registration support (A2P 10DLC)
Common questions
Do I need to register for texting?
In the US, business texting from local numbers requires A2P 10DLC brand and campaign registration. We help you complete it during onboarding.
Can I send marketing texts?
Only to people who've given consent, with a clear way to opt out. Follow TCPA and carrier rules, and keep records of consent.
Are texts attributed like calls?
Yes. A text to a tracking number is tied to the same source as a call to that number.
Stop sending callers to voicemail
A 30-minute walkthrough of a voice agent set up around your business: what it says, what it books, when it hands off, and how every call shows up in your reports.